•We cannot accept items that are not in the original condition. The returned items must not be unaltered, unworn, undamaged, and in factory condition. Additionally, all tags and packaging must be included.
- For all returns ,a re-stocking fee (40% of product amount) and shipping charge (Minimum of $7.95) will be charged if free shipping was offered. *NOTE: We reserve the right to increase the re-stocking fee for customers who make frequent returns. Such customers will be given advance notice of their fee status.
- Items marked "Closeout," "Clearance," or "Discontinued" are final sale.
- For all exchanges, you will need to pay for shipping again. You will also need to pay re-stocking fee (40% of product amount) and shipping charge (Minimum of $7.95) will be charged if free shipping was offered.Free shipping will not apply to exchanges even if the order value is over $80.00.
- Shipping and handling fee won't be refunded. You have to pay for the return of the merchandise. Collect shipments will be refused.
- No exchanges or refunds accepted on any wigs or hair pieces. Final Sale
No returns on discontinued items or exchanges. Discontinued items are Final Sale.